Privacy policy
Privacy Policy
📍 Headquarters: Room 8917, No.2 Wuchaoshan, Shima Community, Liuxia Subdistrict, Xihu District, Hangzhou City, Zhejiang Province, China
📍 US Warehouse: 1820 Eureka Ave, Sacramento, CA 95814, United States
Privacy Policy Statement
This Privacy Policy explains how Our Store collects, uses, stores, and protects your personal information when you visit our website, purchase chairs and furniture, create an account, or contact our customer service. We are committed to protecting your privacy and ensuring the security of your data.
We only collect necessary information to process your orders, deliver products, improve our services, and communicate with you. We do not sell or rent your personal information to third parties for marketing purposes.
By using our website and services, you agree to the terms described in this Privacy Policy. We may update this policy occasionally, and we recommend you review it regularly.
Types of Information We Collect
We collect limited and necessary information to provide you with a safe and smooth shopping experience for our chairs and furniture.
Personal Information You Provide
When you place an order, create an account, or contact us, you may provide the following information:
- Contact Information: Name, email address, phone number, and shipping address for order delivery and communication.
- Payment Information: Credit/debit card details or PayPal information, processed securely through our payment partners.
- Account Information: Username, password, and preferences if you create an account on our website.
- Messages & Requests: Content you send to us when asking about products, orders, or services.
Automatically Collected Information
When you browse our website, we may collect basic technical information to improve user experience:
- Device & Browser Data: IP address, device type, operating system, and browser information.
- Website Usage: Pages you visit, time spent, and browsing behavior.
- Cookies & Similar Technologies: Used to remember your preferences and optimize website performance.
How We Use Collected Information
We use your information only for legitimate and necessary business purposes related to our chair and furniture sales and services.
Order Processing & Fulfillment
We use your information to process payments, arrange shipping, deliver chairs and furniture, and send you order updates and confirmations.
Customer Service & Support
We use your information to respond to your inquiries, solve order problems, handle returns or refunds, and improve our services.
Account Management
We use your information to create and manage your account, verify your identity, and keep your preferences.
Communication
We use your information to send you order notifications, service updates, and marketing messages (only if you agree). You can unsubscribe at any time.
Website Improvement & Security
We use your information to optimize our website, prevent fraud, protect your data, and ensure platform security.
Legal Compliance
We may use or disclose your information to comply with applicable laws, regulations, or legal requests.
Information Sharing and Disclosure
We do not sell your personal information. We may share your data only with trusted partners who help us operate our business, under strict confidentiality requirements.
Service Providers
We may share information with:
- Payment Processors: Such as PayPal and credit card processors to handle payments securely.
- Shipping Companies: To deliver chairs and furniture to your address.
- Website & Technical Service Providers: To maintain and secure our website.
All partners are required to protect your information and use it only for the purposes we authorize.
Legal Disclosures
We may disclose your information if required by law, court order, or government regulation, or to protect our legitimate rights and interests.
Data Security and Protection
We use industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure.
Security Measures
- SSL encryption for data transmission
- Secure payment processing systems
- Access control and internal data protection policies
- Regular security checks and updates
Security Notice
No data transmission or storage system is completely secure. We make maximum efforts to protect your information, but we cannot guarantee absolute security.
Your Privacy Rights
You have the right to access, correct, update, or request deletion of your personal information, subject to applicable laws.
Your Rights Include:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (where legally permitted)
- Opt out of marketing communications at any time
How to Exercise Your Rights
To exercise your privacy rights, please contact us using the information provided at the end of this policy. We will verify your identity and respond to your request within a reasonable time.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.
International Data Transfer
Your information may be transferred and processed in countries other than your own. We ensure appropriate protection for your data during any international transfer.
Privacy Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on our website. Your continued use of our services after updates constitutes acceptance of the revised policy.
Contact Us
If you have questions, requests, or concerns about this Privacy Policy, please contact us:
- Privacy Inquiries: privacy@everydaychairs.com
- Customer Support: support@everydaychairs.com