Return and Refund Policy

At Our Store, we are committed to providing you with quality chairs and furniture, as well as a reliable and convenient shopping experience. This Return and Refund Policy explains the terms and conditions for returning products and receiving refunds to help you shop with confidence.

We carefully review all returns to ensure fairness and consistency. By making a purchase on our website, you agree to the terms outlined in this policy. We may update this policy occasionally, and we recommend you review it regularly.

Return Eligibility and Requirements

To qualify for a return or refund, your order must meet the following conditions. These standards help us maintain product quality and ensure a safe and fair process for all customers.

Item Condition Standards

Returned items must be unused, undamaged, and in their original brand-new condition. Chairs and furniture must show no signs of assembly, use, scratches, stains, or wear. Items that have been used, installed, or modified will not be accepted for return.

Packaging and Documentation Requirements

All returned products must include original packaging, tags, labels, manuals, and accessories. Products without complete original packaging may be rejected or subject to additional fees. Please keep all packaging materials until you confirm your satisfaction with your order.

Time Frame Limitations

Returns must be requested within 30 days from the date your order is delivered. Requests made after this period will generally not be approved. We recommend inspecting your furniture immediately upon delivery.

Resellable Condition Standards

All returned items must be in resellable condition. Products that are damaged, dirty, or missing parts will not be eligible for a full refund. We inspect all returns carefully before processing refunds.

Non-Returnable Items and Exclusions

For safety, hygiene, and operational reasons, certain items cannot be returned. Please review the following exclusions carefully before placing your order.

Personalized and Custom Products

Custom-made, personalized, or specially modified chairs and furniture are non-returnable, as they are produced according to your specific requirements and cannot be resold.

Used or Altered Items

Any product that has been assembled, used, cleaned, modified, or damaged by the customer is not eligible for return.

Final Sale and Clearance Items

Clearance, discounted, or final-sale products are non-returnable unless they arrive damaged or defective.

Return Process and Procedures

We have designed a simple return process to help you submit and complete your return smoothly.

Initiating a Return Request

To start a return, contact our customer service team at support@everydaychairs.com. Please include your order number, the items you wish to return, and the reason for return. Our team will respond and guide you through the next steps.

Receiving Return Authorization

Once your request is approved, we will provide you with a Return Authorization (RA) number and shipping instructions. Returns without an RA number will not be processed.

Preparing Your Return Package

Pack the items securely in their original packaging to avoid damage during return shipping. Clearly write or attach the RA number on the package. You are responsible for return shipping costs unless the item is defective or incorrect due to our error.

Contact Returns Department

If you have questions about returns, refunds, or product conditions, our support team is ready to assist you.

When contacting us, please provide your order number and a clear description of your request to help us respond quickly.

• Email: support@everydaychairs.com